Privacy Policy

Last Updated: August 10, 2026

At Luqman Technical Services, we respect your privacy and are committed to protecting the personal information you provide when using our website, https://luqmantechnicalservices.com/. This Privacy Policy explains how we collect, use, protect, and manage your information.

1. Information We Collect

When you contact us, request a quotation, or use our services, we may collect information such as:

• Name

• Phone number

• WhatsApp number

• Email address

• Property or service location

• Service requirements

• Photos or videos you voluntarily send to us

• Any other information you provide through our contact forms, WhatsApp, phone calls, or other communication channels

We may also collect basic technical information when you visit our website, such as your IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and messages

• Provide quotations and service estimates

• Schedule and manage service appointments

• Deliver technical, maintenance, cleaning, renovation, and other requested services

• Communicate with you regarding your service request

• Improve our website and customer experience

• Maintain website security and prevent misuse

• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to your enquiry or requested services unless permitted or required by law.

3. WhatsApp and Phone Communication

Customers may contact us through WhatsApp or telephone using the contact details provided on our website. Information shared through these services may also be processed according to the privacy policies and terms of the respective service providers.

Please avoid sending sensitive or unnecessary personal information through WhatsApp or other communication channels.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better browsing experience.

Cookies may help us understand which pages visitors use and how they interact with our website. You can manage or disable cookies through your browser settings, although some website features may not function properly as a result.

5. Third-Party Services

We may use trusted third-party services for purposes such as website hosting, analytics, security, communication, maps, or other website functionality.

These third parties may process limited information as necessary to provide their services. We encourage users to review the privacy policies of third-party services they use.

6. How We Protect Your Information

We take reasonable technical and organizational measures to protect the information we collect against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, online communication system, or method of electronic transmission can be guaranteed to be completely secure.

7. Sharing of Information

We do not sell or rent your personal information.

We may share information when reasonably necessary to:

• Provide the service you requested

• Work with employees, technicians, contractors, or service partners involved in completing your request

• Protect our website, business, customers, or legal rights

• Comply with applicable laws, regulations, legal processes, or government requests

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and service records, resolve disputes, and comply with applicable legal requirements.

9. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information we hold about you.

If you would like to make a privacy-related request, please contact us using the details provided below.

10. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or legal requirements.

Any updates will be published on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact Luqman Technical Services:

Business: Luqman Technical Services
Service Area: Dubai, United Arab Emirates
Phone / WhatsApp: +971 52 850 5326
Website: https://luqmantechnicalservices.com/

For privacy enquiries, please contact us through WhatsApp or telephone and provide sufficient details so that we can understand and respond to your request.